General FAQs

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Who is Extend Education?

Extend Education is an independent UK-based publisher who create resources that challenge and inspire students to become active, engaged and autonomous learners.

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Do you accept PayPal?

Yes – one of the payment options in our shop is PayPal. You can even use this option without actually having a PayPal account!

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What are your shipping/delivery charges?

Charges vary depending on the number of resources that you are looking to purchase and the location they’re being shipped to. Our shipping calculator will calculate this for you […]

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I need my books in a hurry. Can you help?

Depending on your location, we may be able to offer expedited shipping options for an additional charge. Please contact us at info@extendeducation.co.uk for a quote and we’ll get back to you […]

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How long will my order take to arrive?

Please allow 1–2 days for your order to be processed for shipping. We make every effort to fulfil all orders as soon as possible. Shipping times will vary depending […]

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Can I track my order?

We offer tracked shipping as standard on all orders to the UK, the US and Australia. In all other countries/territories we offer tracked shipping on orders over £50. If […]

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What is STRIPE payment?

You can use Stripe to make card payments on our website. Stripe is a payment gateway that ensures your transaction is safe and secure.

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What’s your returns policy?

For all returns enquiries please contact us at info@extendeducation.co.uk, quoting your order number and including a description of your issue. Physical resources We will only accept returns if the wrong […]

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Shipping information

Sales taxes and customs duty When shipping our resources outside of the UK, the US and Australia there are likely to be taxes and/or custom duty charges that apply. […]

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Student referral scheme

How does the student referral scheme work? Sign up for your school’s code using this form. You will receive a coupon code that you can pass on to your […]

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