General FAQs

Quick links

Who is Extend Education?

Extend Education is an independent UK-based publisher who create resources that challenge and inspire students to become active, engaged and autonomous learners.

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Do you accept PayPal?

Yes – one of the payment options in our shop is PayPal. You can even use this option without actually having a PayPal account!

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I need my books in a hurry. Can you help?

Depending on your location, we may be able to offer expedited shipping options for an additional charge. Please contact us at for a quote and we’ll get back to you […]

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Can I track my order?

We offer tracked shipping as standard on all orders to the UK, the US and Australia. In all other countries/territories we offer tracked shipping on orders over £50. If […]

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What is STRIPE payment?

You can use Stripe to make card payments on our website. Stripe is a payment gateway that ensures your transaction is safe and secure.

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What’s your returns policy?

For all returns enquiries please contact us at, quoting your order number and including a description of your issue. Physical resources We will only accept returns if the wrong […]

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Shipping information

Sales taxes and customs duty When shipping our resources outside of the UK, the US and Australia there are likely to be taxes and/or custom duty charges that apply. […]

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Student referral scheme

How does the student referral scheme work? Sign up for your school’s code using this form. You will receive a coupon code that you can pass on to your […]

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